This policy explains what information PT Mandiri Lumbung Makmur collects through the website lumbungmakmur.com, why we collect it, and how it is handled.
1. Information We Collect
The only information this website collects is what you type into the contact form. That form asks for:
- Your name
- Your email address
- A subject line
- Your message
When you submit the form we also record the IP address the submission came from. This is used only to detect and limit automated spam, and it is included in the notification email we receive.
We do not ask for, and this website does not collect, payment details, identity document numbers, or any other sensitive personal data.
2. How We Use It
Information from the contact form is used for one purpose: to read and reply to your enquiry. We do not use it for advertising, and we do not add you to a mailing list without your agreement.
3. Where It Goes
Submissions are delivered as email to admin@lumbungmakmur.com and stored on the company's own mail server. They are accessible only to authorised company personnel.
We do not sell, rent, or trade your information. We do not share it with third parties for their own purposes. Information may be disclosed only where we are required to do so by Indonesian law.
4. Cookies and Tracking
This website does not use advertising cookies, and it does not run third-party analytics or tracking scripts. Standard web server logs are kept for security and troubleshooting purposes.
Some resources on this site, such as web fonts, are loaded from external providers. Those providers may record the request as part of their own normal server logging.
5. How Long We Keep It
Enquiry emails are retained in our mailbox for as long as they remain relevant to our business relationship or correspondence with you, and are deleted when they are no longer needed.
6. Your Choices
You may ask us what information we hold about you from your enquiry, ask for it to be corrected, or ask us to delete it. Contact us using the details below and we will act on the request.
7. Security
This website is served over an encrypted HTTPS connection, so what you type into the contact form is protected in transit. No method of transmission or storage is completely secure, but we take reasonable measures to protect the information we hold.
8. Changes to This Policy
If this policy changes, the revised version will be published on this page with an updated date at the top.
9. Contact
Questions about this policy can be sent to:
PT Mandiri Lumbung Makmur
Perumahan Tamansari Bukit Mutiara, Balikpapan, Indonesia
Email: admin@lumbungmakmur.com
Phone: +62 811-5374-400